Documentation
Find guides, policies, and standards to navigate the platform confidently.
All Articles
Browse all available documentation and guides.
Terms & Conditions
The terms for using the simsim directory.
Cookie Policy
How simsim uses cookies and similar technologies.
How to find a service
Browse, search, and reach the right provider in a few taps.
Using AI search
Describe what you need in your own words — in Arabic, French, or English.
Contacting a provider
How the WhatsApp hand-off works, and what simsim does and doesn't do.
Saving favourites
Keep the providers you like — no account needed.
How verification works
What the Listed, Verified, and Pro badges mean.
Reporting a listing
Tell us when something's wrong so we can check it.
How to get listed on simsim
How providers are added to the directory, and how to request a listing.
Keeping your listing up to date
Update your services, areas, number, or photos any time.
How customers reach you
Customers contact you directly on WhatsApp — no app login required.
Getting Verified or Pro
What the Listed, Verified, and Pro badges mean for your listing.
Still need help?
Our support team is here to help with any questions about finding and contacting services on simsim.